WildChance Cookie Policy

At WildChance, we are committed to being transparent about how we use cookies and similar tracking technologies on our website. This Cookie Policy explains what cookies are, how we use them when you visit wildchance.com, and what choices you have regarding their use. By continuing to browse our site — whether to complete your WildChance login, explore our game library, or claim a WildChance casino bonus — you consent to our use of cookies as described in this document.

What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They allow us to recognise your device on return visits, remember your preferences, and provide you with a more personalised experience. At WildChance Casino, we use both first-party cookies (set directly by us) and third-party cookies (set by our trusted partners and service providers).

Cookies can be either "session cookies," which are deleted when you close your browser, or "persistent cookies," which remain on your device for a set period of time. We use both types to ensure our platform functions correctly and that you enjoy a seamless experience.

How We Use Cookies

Our WildChance platform relies on several categories of cookies to deliver a safe, functional, and enjoyable service. Below we outline each category and its purpose:

Strictly Necessary Cookies

These cookies are essential for our website to operate. Without them, core features — such as secure WildChance casino login, account registration, and access to your player dashboard — would not be possible. We do not require your consent to place these cookies, as they are fundamental to providing the service you have requested.

• Maintaining your authenticated session after you log in
• Enabling the WildChance casino register and account creation process
• Protecting against fraudulent activity and ensuring transaction security
• Storing your cookie consent preferences

Functional Cookies

We use functional cookies to remember your settings and preferences so that we can provide enhanced features when you return to Wild Chance Casino. These cookies allow us to personalise your experience but are not strictly necessary for the site to function.

• Remembering your preferred language (English or German)
• Storing your game lobby layout and filter selections
• Retaining your device preferences for our desktop and mobile browser versions, including our installable app
• Recalling session settings related to our WildChance live casino section

Performance and Analytics Cookies

At Wild Chance, we use performance cookies to understand how visitors interact with our website. This data helps us improve our platform, identify technical issues, and optimise the player journey — from the moment you land on the homepage to when you complete a WildChance casino deposit or request a WildChance cashout.

• Tracking page load times and technical errors
• Measuring which game categories and promotional pages receive the most visits
• Analysing navigation patterns to improve usability
• Monitoring the performance of our WildChance app installation page

The data collected through these cookies is aggregated and anonymised. We do not use it to identify you personally.

Marketing and Targeting Cookies

We and our trusted third-party partners may place marketing cookies to deliver relevant promotional content to you, including information about our WildChance bonus offers, seasonal promotions, and the WildChance casino promo code campaigns we run. These cookies track your browsing behaviour across our site and, in some cases, across other websites.

• Displaying personalised bonus and offer banners relevant to your activity
• Tracking the effectiveness of our advertising campaigns
• Limiting how often you see the same promotional message
• Supporting our affiliate and referral tracking systems

You may opt out of marketing cookies at any time through our cookie preference centre without affecting your ability to use the core features of WildChance Casino online.

Third-Party Cookies

Our WildChance casino online platform integrates services provided by third parties, including game studios such as Pragmatic Play, Evolution, NetEnt, and Play'n GO, as well as payment processors supporting WildChance deposit methods including Skrill, MiFinity, and bank transfer providers. These third parties may set their own cookies when you interact with their content on our site.

We do not control the cookies placed by these third parties and encourage you to review their individual privacy and cookie policies. However, we carefully vet all partners we work with to ensure they meet appropriate data protection standards.

Cookies and Your WildChance Account Activity

When you are logged into your account at Wild Chance, cookies help us link your session to your player profile. This allows us to:

• Display your coin balance, loyalty rewards, and achievement progress correctly
• Remember items in your Bonus Map and active WildChance bonus claims
• Process your WildChance casino withdraw requests securely
• Track wagering progress associated with your active WildChance deposit bonuses
• Ensure the correct currency (EUR) and language build is served to your session

Managing Your Cookie Preferences

We respect your right to control which cookies are placed on your device. When you first visit WildChance Casino, you will be presented with a cookie consent banner where you can accept all cookies, reject non-essential cookies, or customise your preferences by category.

You may also manage or withdraw your consent at any time by:

• Accessing the cookie preference centre in the footer of our website
• Adjusting your browser settings to block or delete cookies
• Using your browser's private or incognito mode to prevent persistent cookies
• Contacting our support team via the email address published on our contact page

Please note that disabling certain categories of cookies may affect the functionality of our site. Blocking strictly necessary cookies, for example, will prevent you from completing WildChance casino create account steps or accessing the WildChance login page correctly.

Cookie Retention Periods

Different cookies we use have different retention periods. Session cookies expire when you close your browser. Persistent cookies remain on your device for varying durations — typically between 30 days and 24 months — depending on their purpose. Marketing cookies set by third-party partners are governed by those partners' own retention schedules.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use, applicable law, or our business practices. We encourage you to review this page periodically. Continued use of our WildChance casino online platform following any update constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about how we use cookies or wish to exercise your rights in relation to cookie data, please contact us using the email address published on our contact page at wildchance.com. Our support team is available via live chat and email to assist you with any concerns.